Privacy Policy

This Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection regulations in India. CloudGeta is committed to respecting and protecting your privacy in line with the highest industry standards.

We collect information in the following ways and categories:

2.1 Information You Provide Directly

When you interact with CloudGeta — whether through our contact form, inquiry form, career application, or during onboarding — you may provide:

• Identity Information: Full name, job title, designation, and company/organization name.
• Contact Information: Email address, phone number, WhatsApp number, and mailing address.
• Business Information: Industry, website URL, business goals, current marketing spend, and service requirements.
• Financial Information: Billing name, billing address, and GST/PAN number for invoicing purposes. We do not store payment card details.
• Communications: Content of emails, messages, feedback, reviews, or other communications sent to CloudGeta.
• Career Information: Resume/CV, educational qualifications, work history, and other information submitted via job applications.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical and usage data:

• Device & Browser Data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, links clicked, referring URL, and navigation path.
• Location Data: Approximate geographic location derived from your IP address (country/city level).
• Analytics Data: Behavioral patterns collected via Google Analytics 4 (GA4) and other analytics tools to help us understand how users engage with our Website.

2.3 Information from Third Parties

• If you connect with us via LinkedIn, Google, or other social platforms, we may receive basic profile information made available by those platforms subject to your privacy settings.
• We may receive contact information from referral partners, event organizers, or industry databases where you have consented to data sharing.

CloudGeta uses the information collected for the following specific purposes:

CloudGeta processes your personal data under the following legal bases:

• Consent: Where you have expressly consented to processing, such as when submitting an inquiry form, subscribing to our newsletter, or agreeing to receive marketing communications.
• Contractual Necessity: Where processing is required to perform a service agreement or respond to a pre-contractual request (e.g., preparing a proposal or onboarding a new client).
• Legal Obligation: Where processing is necessary to comply with applicable Indian laws, tax regulations, or lawful orders from governmental or regulatory authorities.
• Legitimate Interests: Where CloudGeta has a legitimate business interest in processing data, such as improving our services, preventing fraud, or analyzing website performance, provided that such interests do not override your fundamental privacy rights.

CloudGeta does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary:

5.1 Service Partners & Sub-Processors

We work with trusted third-party vendors and technology platforms to deliver our services, including cloud hosting providers, analytics platforms (e.g., Google Analytics), CRM software, email service providers, and payment gateways. These partners are bound by data processing agreements and are only permitted to use your data to perform services on our behalf.

5.2 Group Companies & Affiliates

We may share your information with our affiliated entities or group companies for the purposes of delivering integrated services, with appropriate data protection safeguards in place.

5.3 Legal & Regulatory Disclosure

We may disclose your information to law enforcement agencies, regulatory authorities, courts, or other governmental bodies where required by law or in response to a valid legal order, subpoena, or government request.

5.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of CloudGeta's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection standards.

CloudGeta's Website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Below is a summary of the types of cookies we use:

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our Website. For more information, please refer to your browser's help documentation.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law. The following general retention periods apply:

• Active Client Data: Retained throughout the duration of the service engagement and for a minimum of 5 years thereafter for legal, tax, and audit compliance purposes.
• Prospect / Inquiry Data: Retained for up to 2 years from the date of the last meaningful interaction, after which it is deleted or anonymized.
• Website Analytics Data: Anonymized behavioral data retained in Google Analytics for up to 14 months by default.
• Marketing Communication Data: Retained until you unsubscribe or withdraw consent, after which your data is removed from active marketing lists within 30 days.
• Employee / Applicant Data: Retained for up to 1 year for unsuccessful applicants; retained throughout employment and for a minimum of 5 years post-termination for successful hires.

When personal data is no longer required, we securely delete or anonymize it in accordance with our internal data disposal procedures.

CloudGeta implements robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your browser and our Website.
• Access controls and role-based permissions ensuring that only authorized personnel can access personal data relevant to their function.
• Regular security assessments, vulnerability scanning, and penetration testing of our digital infrastructure.
• Secure cloud hosting on platforms that comply with ISO 27001 or equivalent security standards.
• Staff training on data protection best practices and confidentiality obligations.
• Incident response procedures to promptly identify, contain, and report any data breaches in accordance with applicable law.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and to exercise caution when sharing sensitive information online.

Subject to applicable laws, you have the following rights with respect to your personal data held by CloudGeta:

To exercise any of these rights, please submit a written request to enquiry@cloudgeta.com with the subject line "Data Privacy Request". We will respond to verified requests within 30 days. You may be asked to provide proof of identity to process your request.

Opt-Out of Marketing: You may unsubscribe from CloudGeta's marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by emailing us directly. Operational and account-related communications are exempt from this opt-out.

Our Website and services may reference or link to third-party platforms and websites, including but not limited to Google, Meta, LinkedIn, YouTube, Clutch, and others. CloudGeta is not responsible for the privacy practices of these external platforms.

• Third-party platforms used in service delivery (e.g., Google Ads, Meta Business Suite, LinkedIn Campaign Manager) have their own privacy policies and data handling practices that govern the data collected through their platforms.
• Links on our Website to third-party websites are provided for reference only. We do not endorse, control, or accept responsibility for the content or privacy practices of any linked external site.
• We recommend reviewing the privacy policies of any third-party platform through which you interact with CloudGeta's services or content.

Key third-party tools currently integrated into CloudGeta's digital infrastructure include Google Analytics 4, Google Tag Manager, Google Ads Conversion Tracking, Meta Pixel, LinkedIn Insight Tag, and various CRM and project management platforms — each governed by their respective privacy policies.

CloudGeta's Website and Services are intended for use by business professionals and are not directed at individuals under the age of 18. We do not knowingly collect, process, or store personal information from children under 18 years of age.

If you are a parent or guardian and believe that your child has inadvertently submitted personal information to CloudGeta, please contact us immediately at enquiry@cloudgeta.com. We will take prompt steps to delete such information from our records.

CloudGeta is based in India and our primary data processing activities take place within India. However, some of the third-party tools and platforms we use (e.g., Google Analytics, cloud hosting services) may process or store data on servers located outside India.

In such cases, we ensure that appropriate safeguards are in place to protect your data during cross-border transfers, including relying on the third-party platform's compliance with applicable data protection frameworks and standard contractual obligations.

CloudGeta reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or industry standards. The revised Policy will be posted on this page with an updated "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify active clients and subscribers via email prior to the changes taking effect. Your continued use of our Website or Services after the effective date of any changes constitutes acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or our data handling practices, please contact our Data Protection Officer / Grievance Officer:

In your communication, please include your full name, contact details, and a clear description of your query or concern. For data access or deletion requests, please include sufficient identification information to allow us to verify and action your request.

Disputes relating to this Privacy Policy are subject to the governing law and dispute resolution provisions outlined in our Terms and Conditions.